About Us
Polyaire is a leading wholesale distributor of air conditioning products, established in 1973, our support office is in Adelaide with over 30 branches across Australia and over 50 years of experience. We lead the market by offering sustainable, cutting-edge AirTouch solutions that continue to revolutionise comfort in homes and businesses.

At Polyaire our values shape how we work, we are all in, work smart, getting it done and cool service with a warm smile are at the forefront of all we do. Our customers and suppliers are treated like valued partners which means working closely and openly towards sustainable solutions. Having these values as an integral part of our business has made Polyaire the preferred supplier in providing comfort to Australia.

The Role

The State Operations Manager – WA is responsible for the safe, profitable, and efficient performance of all Western Australian operations. This senior leadership role provides end-to-end leadership and oversight across people, safety, financial performance, and operational execution, driving a high-performance culture and continuous improvement in alignment with Polyaire’s strategic objectives, values, and customer commitments.

Key Responsibilities:

• Accountable for end-to-end branch operational performance across WA, including warehousing, job-lot picking, dispatch, and deliveries.
• Provide strong, values-based leadership to Branch Managers and operational teams.
• Accountable for talent development, succession planning, and leadership capability uplift across WA operations.
• Ensure effective performance management practices.
• Drive employee engagement and retention.
• Accountable for the implementation and ongoing effectiveness of WHS systems, processes, and controls across WA operations.
• Lead a proactive safety culture through visible leadership, role modelling, and accountability at all levels.
• Ensure compliance with all WHS, legislative, regulatory, and Polyaire governance requirements.
• Oversee incident reporting, investigations, corrective actions, and continuous improvement initiatives.
• Ensure safe, efficient and consistent execution of picking, packing and delivery.
• Monitor and improve key service outcomes including turnaround times, DIFOT (delivery performance), and order accuracy.
• Own inventory performance to meet demand while optimising working capital (stock availability, stock turns, and excess/obsolete stock control).
• Accountable for stock integrity and loss prevention, including reduction of shrinkage, damage, and stock discrepancies.
• Manage state operational budgets and control costs & identify and implement cost-saving and efficiency initiatives.
• Accountable for WA operational P&L performance, including budgeting, forecasting accuracy, margin optimisation, and cost control.
• Ensure a strong customer-focused operating culture, delivering consistent service and product availability.
• Build and maintain effective relationships with key internal and external stakeholders.
• Collaborate with national and support functions to align state operations with broader business initiatives and standards.
• Represent WA operations professionally and consistently within the broader Polyaire network.

Qualifications, Skills & Experience:

• Demonstrated senior operational leadership experience within a multi-site, industrial, manufacturing, logistics, or distribution environment.
• Proven ability to lead and develop leaders, with experience building high-performing, accountable management teams.
• Strong commercial acumen with end-to-end P&L accountability experience.
• Strong working knowledge of WHS obligations, risk management, and safety leadership within operational environments.
• Experience managing inventory, logistics, and supply chain performance to optimise service and cost outcomes.
• Ability to analyse operational and financial data and translate insights into effective decision-making.
• Strong stakeholder management capability, with the ability to influence across functions and levels.
• Tertiary qualification in Business, Management, Engineering, Supply Chain, or a related discipline (Desirable).
• Formal WHS qualification or demonstrated senior WHS leadership experience (Desirable).
• Leadership or people management qualifications (Desirable).
• Experience within manufacturing, HVAC, building products, or industrial distribution environments (Desirable).
• Willingness to travel intrastate & a valid Driver's Licence 

Why join us?

• Competitive salary package on offer
• Ongoing training and career development
• Opportunity to join Polyaire, Australia's preferred HVAC Wholesaler!
• The opportunity to work with cutting-edge smart home solutions
• Great work life balance – no weekends, late nights or shift work required
• Opportunities for professional growth and development
• Employee Assistance Program
• Access to Flare - exclusive employee perks & everyday discounts from Australia’s leading retailers 
• Free annual flu vaccinations 

Please note you must be an Australian citizen or permanent resident at the time of submitting your application.